Privacy Policy

One Loop Accounting (“we,” “us,” or “our”) is committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

Information We Collect

We collect only the personal information necessary to provide our accounting, tax, and bookkeeping services. This may include:

• Name and contact details (phone, email, mailing address)
• Social Insurance Number and tax-related financial records
• Business financial information
• Information you submit through our website contact form

How We Use Your Information

Your personal information is used to:

• Prepare and file tax returns and financial statements
• Provide bookkeeping and advisory services
• Communicate with you about your account
• Comply with legal and regulatory obligations

Consent

We obtain your consent before collecting, using, or disclosing your personal information. You may withdraw consent at any time by contacting us, subject to legal or contractual obligations.

Disclosure to Third Parties

We do not sell or rent your personal information. We may share information only:

• With the Canada Revenue Agency or provincial tax authorities as required
• With third-party software providers (e.g., QuickBooks) used to deliver our services, under strict confidentiality agreements
• When required by law

Data Security

We protect your personal information using appropriate physical, technical, and administrative safeguards. Client files are transmitted through encrypted channels and stored securely.

Cookies

Our website uses cookies to improve your browsing experience and gather anonymous analytics. No personally identifiable information is collected through cookies. You may disable cookies in your browser settings.

Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information held by us
• Request corrections to inaccurate information
• Withdraw consent for future collection or use
• File a complaint with the Office of the Privacy Commissioner of Canada or the BC Office of the Information and Privacy Commissioner

Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Tax records are retained for a minimum of seven years in accordance with CRA requirements.

Contact Us

If you have questions about this policy or wish to make a privacy-related request, please contact us:

One Loop Accounting
Langley, BC
Phone: (778) 800-0070
Email: Send a Message